Extra Virgin Olive Oil from Italy – FAQs

Frequently Asked Questions

How should I use my oil?

You can use it for everyday cooking, for dipping, and as a finishing oil. Extra virgin olive oil has a smoke point of 410°F.  

How should I store my oil?

Extra virgin olive oil should be stored in a cool dark place, away from light and heat. Olive oil is best consumed within 18 months. Unlike wine, olive oil does not improve with age.

What are the bag-in-boxes made from?

The bag in the box is made from aluminum, which keeps out light and oxygen. 

When will you ship the 2021 olive oil?

Orders will begin shipping in November once we finish bottling and labeling. 

How long will it take for my olive oil to arrive?

Once dispatched, you will receive an email with shipping confirmation and a tracking number. Orders should arrive between 3-7 days, however Olivando cannot guarantee shipping transit times and cannot be held responsible for delays caused by the carrier.

Where do you ship?

At the moment, we ship only within the US. We hope to offer export to more countries in the near future. If you are dying to get your hands on some but don’t live in the US, send us an email. We’d love to hear from you. 

What is your return policy?

Due to the nature of our product, all sales are considered final.

What does Olivando mean?

Olivando is the gerund form of a noun. Have you ever heard the term “adulting”? It’s like that, but with olives. It means oliving.

What makes Olivando so special?

Olivando EVOO is made from 100% hand-picked Umbrian olives. Umbria is famous for its olive oil, but there’s a limited supply. It makes up only 2% of Italy’s olive oil production. Additionally, specific types of olives thrive here but wouldn’t make it in other parts of the country. We’re talking about the Moraiolo olive, which is native to Central Italy. It requires hilly, mountainous terrain and very particular climatic conditions.  

Privacy

Olivando is the sole owner of the information collected on this site. When you use our website, we collect personal information such as your name, e-mail, billing and shipping address, telephone number, and payment details. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. It is solely used to correctly and fully process your order. All transactions are secure and encrypted, and we never store your credit card information. For our full privacy policy click here.

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